We will provide you with a Class-leading Professional IT Support service that includes INSTANT Telephone and Remote Technical Support and ONE HOUR onsite Field Technician Support.

Watch this short presentation video or continue reading below to find out more.

Leading IT Support Services and IT Solutions for London Business.

OhSo Technical provides Fully Managed IT Services to Local Companies that are looking for a trusted and highly accredited partner to help them apply IT as a vehicle to drive their business growth and gain a competitive advantage – all for an affordable fixed monthly fee.

From day-to-day Technical Support to ongoing IT Strategy Consultancy, we’ll become the ONE point of contact for ALL your IT requirements. 

Fully Managed IT Support

You’ll get INSTANT Telephone and Remote IT Support.

Our London-based helpdesk team provides INSTANT day-to-day telephone and remote Technical Support to our Fully Managed IT Support clients from 7:00am to 7:00pm Monday to Friday, with 24/7/365 IT Support available.

We’re the first IT support Company in London to offer INSTANT Technical Support as a standard response time. Keep reading to find out how!

Instant IT Support services

SUPERFAST onsite IT Support.

Fast effective ‘reactive’ onsite technical support is provided by our London-based Microsoft and/or Apple Certified Field Support Technicians.  We provide a 1-hour onsite response time for business-critical IT issues and same day onsite support in the rare instance when an issue cannot be fixed remotely.

In addition, we also provide scheduled Onsite Field Technician Support services for non-critical scheduled IT tasks, such as installing and configuring new PCs and peripherals.

Here’s a breakdown of our Fully Managed IT Service plans…

We provide two different IT Support service packages. IT Complete is for Businesses that require Unlimited Technical Support and IT Freedom is for businesses that require minimal technical Support. Both services are available for an affordable fixed monthly fee.

Hover over each service element to find out more…

Service Breakdown

No. of Technical Support hours per month

Unlimited Fair usage

Up to 50% reduction in IT Support costs

INSTANT remote IT Support from 7:00am – 7:00pm

Scheduled Onsite Field Technician Support

IT Infrastructure audit and optimisation on DAY ONE

FULL IT device and Infrastructure Management

1 hour onsite Business Critical Support

Full access to our range of Cloud and Technology Solutions

Supplier Management (Internet, Telephony etc.)

24/7/365 Network Monitoring

Optional 24/7/365 IT Support services

A dedicated Customer Success Manager

3rd party application support

Optional 24/7/365 IT Support services

5-year IT Strategy roadmap

Choose a contract length that’s right for your business and receive a discount.

  • 3
    months (rolling)
  • 12
    months
  • 24
    months

What is IT Freedom?

IT Freedom is Fully Managed IT Service that rewards investment and drives business growth.

Our Fully Managed IT Service ‘IT Freedom’ rewards businesses that use modern ‘up-to-date’ IT Systems by reducing their IT Services costs by 50%.

Fair usage = Lower support costs.

  1. With IT Freedom, the cost you pay for Unlimited IT Support is calculated by the number of support hours you use every month
  2. If your business invests, or has invested in modernising its IT operations then you’ll experience fewer day-to-day IT problems in the workplace – which means you’ll need less IT Support
  3. Because you’ll use less support hours, your IT support costs will be reduced by 50% PER MONTH. This saving can be invested back into new or existing IT Systems that will continue to drive your business growth for years to come
  4. Most importantly, you’ll reduce system downtime and increase your overall business productivity & profitability
ITFreedom - Unlimited IT Services London

What makes our Fully Managed IT Support Service different from the rest?

At the start of your IT Services agreement, a Professional IT Consultant will invest significant time and resources into optimising your IT Infrastructure – ensuring that all of your IT Systems are are correctly configured, updated, patched and secure from Day One. The outcome of this  pro-active onboarding process is LESS downtime, FEWER IT Problems and MORE productivity.

We’ll also create a bespoke 5-year IT strategy Roadmap to ensure you invest in applicable technologies that will greatly improve the reliability and efficiency of your IT Operations for years to come.

The outcome…

  • You’ll have FEWER day-to-day IT Problems in the workplace
  • Our Technicians will have MORE time to focus on applying intelligent technologies that will solve your challenges and help you meet your long-term business goals
  • We can provide INSTANT telephone and remote IT Support whenever you need technical assistance
People using a Tablet Device - IT Solutions London

Keeping technology in line with your business strategy with a bespoke IT Strategy Roadmap.

Our Professional IT Consultants will create a bespoke IT Strategy Roadmap that defines how technology will support your business strategy, solve your business challenges and drive your growth over the next 5 years.

Creating an IT Strategy Roadmap is essential for keeping your ongoing IT investment in line with achieving your business goals. The primary functions of an IT Strategy Roadmap will help you to:

  • Understand what IT Solutions are required to support your business strategy and how it will be delivered to your internal departments
  • Improve planning for future projects and resources by linking your Business objectives with your IT investment
  • Facilitate IT investment discussions with the rest of leadership for the upcoming financial year
  • Reduce your annual IT Support cost by 50%, increase your productivity and profitability
IT Solutions Strategy Roadmap

We’ll fully manage the transition from your old IT Services Company.  

OhSo Technical takes FULL control of your IT Operations from day one. We’ll oversee the full service transition and obtain any administrative details that are required to support your IT Infrastructure DIRECTLY from your previous IT Vendor, leaving you to focus on other business activities.

Why choose us as your preferred IT Solutions Provider?

  • We’ll become the ONE point of contact for ALL your IT requirements
  • We’ve over 40 years collective experience of successfully providing Fully Managed IT Support Services
  • We’re a highly accredited Microsoft Certified Partner
  • We have extensive internal knowledge and experience of the latest business technology solutions and Cloud Computing services
  • We’re your LOCAL IT Services Company. In a business-critical IT Emergency, we can be onsite within the hour
  • We’re the FIRST IT Support Company in London to offer INSTANT Technical support as a standard response time

Some of our many Accreditations and Partners…

Microsoft Partner in London eset partner London FSB Partner London Apple Mac Support London 3cx Partner London

Take the first step towards getting a Superior IT Support service for your business TODAY.

Call 020 3963 5533 and speak directly to a member of our IT Consultancy team about your IT Services requirements. Alternatively, provide us with more information about your IT Support requirements in the online contact form below and a member of our team will respond to you soon.

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