Flexible IT Staff Cover Services for Businesses located throughout London and Essex.

Maintain business productivity and profitability in the absence of your IT Staff by using our scheduled or on-demand onsite Technician Cover services.

Professional IT Staff Cover.

OhSo Technical provides IT Staff cover services to local Organisations that require day-to-day or long-term onsite and remote cover in the absence of their internal IT staff, or require an additional skillset to assist their IT Expert or IT Department. This service is provided by our existing team of directly employed Microsoft and/or Apple certified IT Support Professionals that have a minimum of 5 years’ full-time experience in the IT Services sector.

We DO NOT use independent IT Contractors.  Our handpicked team of highly professional IT staff have worked with us for many years, providing a full range of IT skills and services to both new and existing clients.


IT Support Staff

Here’s a breakdown of our services… 

1st and 2nd line Sickness, Holiday and Unscheduled Absence cover.

Temporary day-to-day application and desktop support is provided by our team of Microsoft and Apple certified Professionals. We provide a scheduled recurring service, or on-demand reactive services in the event of unexpected absence. We can provide one of the following services:

  • Telephone and Remote support – A more cost-effective service that’s provided by our helpdesk team from the hours of 7:00am to 7:00pm. All of our remote support engineers are experienced Microsoft and/or Apple certified professionals
  • Onsite Technician support – Hands-on support that’s provided by our team of friendly Professional Field Support Engineers that have many years’ experience of providing day-to-day onsite IT assistance to our clients. Onsite support can be provided Monday to Saturday, from 8:30am to 5:30pm.

3rd line Senior IT Staff absence cover.

Hands-on technical assistance and strategic advisory services, provided by our team of highly technical 3rd line Senior Support Engineers and IT Consultants that have a minimum of 10 years’ industry experience and expertise. We can provide the following services in the absence of your senior IT staff, or when an additional skillset is required in-house:

  • 3rd Line Network Administration services
  • IT Project assistance or mid-cycle IT Project rescue
  • Hands-on technical assistance with highly Complex IT challenges
  • On-demand IT Strategy Consultancy and IT Advisory services

Why Choose OhSo Technical for your Staff Cover requirements?

  • All of our onsite IT Professionals undertake compulsory extended DBS checks for your safety and security
  • We’re a trusted accredited local IT Services Company with over 70 years of collective IT knowledge and experience
  • Every IT Support Engineer is a Microsoft and/or Apple certified professional with a minimum of 5 years’ experience
  • All of our Field Support Technicians have EXCEPTIONAL people and Customer Service skills
  • We’re used to being presented with a list of tasks to complete in the absence of your IT staff!
Why Choose Ohso Technical in Essex and London

Some of our many Accreditations and Partners…

Microsoft Partner Managed IT Support London eset partner Managed IT Support London Apple Mac Managed IT Support London Managed IT Support London 3cx Partner FSB Partner Managed IT Support London

Take the first step towards getting Professional onsite or remote cover your IT staff TODAY.

Call us today to discuss your IT Staffing requirements with a member of our Business Development team. Alternatively, provide us with more information by completing the online contact form below.

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