Local Coverage
Professional IT Support for Cambridge Business.
- INSTANT day-to-day Technical Support from 7:00am to 7:00pm
- A Bespoke IT Strategy Roadmap to drive your business growth
- ONE Company for ALL your IT Services requirements
Interested in finding out more?
Fully Managed IT Services for Cambridge Business.
OhSo Technical works with Local Companies throughout Cambridgeshire that are looking to solve their business Challenges and their boost Commercial and Financial Growth by investing in superior IT Support Services and class-leading technology solutions.
Our Premium Technical Support Service is for businesses that are looking for a FULLY comprehensive Telephone, Remote and onsite IT Support solution that incorporates ongoing IT Strategy Consultancy, a 5-year IT Strategy Roadmap and a dedicated Customer Success Manager.
Introducing IT Freedom, a Fully Managed IT Service that rewards investment and drives business growth.
Our Fully Managed IT Service ‘IT Freedom’ rewards businesses that use modern ‘up-to-date’ IT Systems by reducing their IT Services costs by 50%.
With IT Freedom, FAIR USAGE equals LOWER support costs.
- With IT Freedom, the cost you pay for Unlimited day-to-day Technical Support is calculated by the number of support hours you use every month
- If your business invests, or has invested in modernising its IT operations then you’ll experience less day-to-day IT problems in the workplace – which means you’ll need less IT Support
- Because you’ll use less support hours, your Technical Support costs will be reduced by 50% PER MONTH. This saving can be invested back into new or existing IT Systems that will continue to drive your business growth for years to come
- More importantly, you’ll reduce system downtime and increase your overall business productivity & profitability
We offer two different types of IT Service plans for Businesses that require Unlimited IT Support (IT Complete) and for Businesses that require minimal day-to-day Technical Support (IT Freedom). Both services embrace a simple ‘per user per month’ pricing model that helps keep costs controlled.
Hover over each service element to find out more…
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No. of Technical Support hours per month |
Unlimited | Fair usage |
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Up to 50% reduction in IT Support costs |
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INSTANT remote IT Support from 7:00am – 7:00pm |
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IT Infrastructure audit and optimisation on DAY ONE |
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Full access to our range of Cloud and Technology Solutions |
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Supplier Management (Internet, Telephony etc.) |
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24/7/365 Network Monitoring |
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Optional 24/7/365 IT Support services |
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A dedicated Customer Success Manager |
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3rd party application support. |
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Optional 24/7/365 IT Support services |
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5-year IT Strategy roadmap. |
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FULL IT device and Infrastructure Management. |
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1 hour onsite Business Critical Support. |
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Scheduled Onsite Field Technician Support. |
INSTANT Telephone and Remote Technical Support around the clock.
Our local help desk team provides INSTANT day-to-day telephone and remote Technical Support to our Cambridge-based clients from 7:00am to 7:00pm Monday to Friday.
No matter what your IT requirements are – you’ll receive immediate assistance from a friendly and helpful Microsoft/Apple Certified IT Professional.
We also provide optional 24/7/365 IT Support services to Organisations that work outside of standard Business operating hours.
RAPID onsite Field Technician Support in Cambridge.
We have a team of highly skilled and experienced Field Support Technicians that provide Fast Effective onsite support for non-critical scheduled IT tasks, such as installing and configuring new PCs.
Business Critical onsite support.
We also provide a 2-hour onsite response time for business-critical IT issues and same day onsite support in the rare instance when an issue cannot be fixed remotely.
We’ll keep technology in line with your business strategy with a bespoke IT Strategy Roadmap.
A highly experienced Professional IT Consultant will create an IT Strategy Roadmap that defines how technology will support your business strategy, solve your business challenges and drive your growth over the next five years.
Why is a Roadmap so important?
Creating an IT Strategy Roadmap is essential for keeping your ongoing IT investment in line with achieving your business goals. The primary functions of an IT Strategy Roadmap will help you to achieve the following:
- Understand what technology is required to support your business strategy and how it will be delivered to your internal departments
- Improve planning for future projects and resources by linking your Business objectives with your IT investment
- Facilitate IT investment discussions with the rest of leadership for the upcoming financial year
- Reduce your annual IT Services cost by up to 50% and increase productivity and profitability
What makes our Fully Managed IT Support Service OhSo special?
From day one, we’ll invest significant time and resources into FULLY OPTIMISING your IT Systems so we can ensure that your IT Network is FLAWLESSLY Configured, updated, patched and secure at the start of our services agreement.
As stated above, we will also create a 5-year IT strategy Roadmap that is exclusive to your business. This roadmap is designed to ensure that you invest in technologies that solve your business challenges and greatly improve the reliability and efficiency of your IT Operations over the next 5-years.
This means that…
- You’ll have LESS day-to-day IT Problems from day-one
- We can spend MORE time focusing on applying intelligent technologies that will solve your challenges and meet your long-term business goals
- We can also provide INSTANT telephone and remote IT support whenever you require technical assistance
