Managed IT Services
IT Support for Charities
- Affordable IT Support for Charities & Non-profits at preferential rates
- INSTANT Technical helpdesk support from 7:00am to 7:00pm
- An IT Strategy Roadmap to align your IT with your Charities goals
IT Support and Technology Solutions for Charities.
OhSo Technical provides added value IT Support for Charities and Non-profit Organisations that wish to enhance their existing IT Operations and get maximum value from their restricted IT budget. We provide INSTANT day-to-day telephone and remote Technical Support and SUPERFAST reactive onsite support in the rare instance when an issue cannot be fixed remotely.
Our Professional IT Consultants will also create a bespoke IT Roadmap that defines how technology will support your Charities strategy, solve your challenges and drive your fundraising efforts.
IT Freedom™ is a Fully Managed IT Support Service that drives growth and releases essential funds.
Our Fully Managed IT Support Service ‘IT Freedom’ releases essential funds for Charities and Nonprofit Organisations by reducing their IT Services costs by 50%.
A Fair usage policy equals lower support costs.
- The cost for Fully Managed IT Support is calculated by the number of support hours that your Charity requires every month
- You’ll experience fewer IT problems in the workplace because of our highly pro-active client onboarding process – which also means you’ll require less IT Support
- Because you’ll need less technical support, your IT Support costs will be reduced by 50% PER MONTH. This saving can be invested straight back into your Charity
- MOST Important – your IT Systems will be fully optimised and you’ll experience LESS downtime in the workplace
Here’s a breakdown of our Fully Managed IT Service plans…
We provide two different IT Support service packages. IT Complete is for Charities that require Unlimited Technical Support and IT Freedom is for Charities that require minimal technical Support. Both services are available for an affordable fixed monthly fee.
Hover over each service element to find out more…
| Service Breakdown |  |
 |
|---|---|---|
|
No. of Technical Support hours per month |
Unlimited | Fair usage |
|
Up to 50% reduction in IT Support costs |
||
|
INSTANT remote IT Support from 7:00am – 7:00pm |
||
|
Scheduled Onsite Field Technician Support |
||
|
IT Infrastructure audit and optimisation on DAY ONE |
||
|
FULL IT device and Infrastructure Management |
||
|
1 hour onsite Business Critical Support |
||
|
Full access to our range of Cloud and Technology Solutions |
||
|
Supplier Management (Internet, Telephony etc.) |
||
|
24/7/365 Network Monitoring |
||
|
Optional 24/7/365 IT Support services |
||
|
A dedicated Customer Success Manager |
||
|
3rd party application support |
||
|
Optional 24/7/365 IT Support services |
||
|
IT Strategy roadmap |
We will help your Charity to achieve its short to long-term goals with an IT Strategy Roadmap.
We’ll create a bespoke 12-month rolling IT Strategy Roadmap that defines specifically how technology will support your Charities strategy, solve your challenges and drive your fundraising efforts.
Creating an IT Strategy Roadmap is essential for keeping your ongoing IT investment in line with achieving your Charities goals. The primary functions of an IT Strategy Roadmap will help you to:
- Understand what technology is required to support your Charities activities and fundraising strategies
- Facilitate IT investment discussions with your leadership teams for the upcoming financial year
- Improve planning for future IT projects and resources
Five GREAT reasons to choose us…
- We’ll be the ONE point of contact for ALL your IT Needs
- Our team has over 70 years’ collective experience, providing day-to-day support and consultancy to local Charities and non-profit Organisations
- We are a Microsoft Certified Partner. We also have many other certifications and accreditations
- We are local. We provide IT Support to Charities across London and the surrounding Counties
- We have extensive knowledge and experience of the latest technologies and Cloud solutions
-
GAS.Chris, David and their team have been nothing other than amazing. Always willing to go the extra mile to make sure everything is in place ready to go even with very little notice! I would highly recommend them.
-
Aysha VajaFantastic service. The team are super friendly and efficient. We’ve built a fantasist relationship with the them in such short space of time. Couldn’t be any happier with our choice of IT support.
-
Luk KozlowskiWe are writing to thank you for way you dealt with our whole installation and the on-going support that you have provided us with since then. As a start-up organisation moving into new offices and relatively inexperienced in this area and our requirements etc., we needed a great deal of initial support.
-
Paul Rubin.You couldn’t find a better IT company than Ohso, they are extremely knowledgeable, helpful, friendly and patient.
-
Charan BWe made the switch to OhSo Technical and haven’t looked back since! The service offered by all at OhSo Technical is second to none. They are always available to resolve any issues.
Some of our many Accreditations and Partners…
