Fully Managed IT Support Services for Charities and Non-profit Organisations.

Reduce your IT operating costs, free up essential funds and achieve your short to long-term goals by getting Maximum value from your existing IT Systems.

IT Support and Technology Solutions for Charities.

OhSo Technical provides added value IT Support for Charities and Non-profit Organisations that wish to enhance their existing IT Operations and get maximum value from their restricted IT budget. We provide INSTANT day-to-day telephone and remote Technical Support and SUPERFAST reactive onsite support in the rare instance when an issue cannot be fixed remotely.

Our Professional IT Consultants will also create a bespoke IT Roadmap that defines how technology will support your Charities strategy, solve your challenges and drive your fundraising efforts. 

IT Support for Charities

A highly pro-active IT Support service that’s completely unique to the Charitable sector.

We invest a SIGNIFICANT amount of time optimising and configuring your IT Systems during the client onboarding stage. This highly pro-active approach to maintaining and improving your IT Systems will result in LESS downtime and MORE productivity in the workplace.

It also means that you’ll pay LESS for your IT Support because you’ll have LESS day-to-day IT Problems in the workplace.

To summarise…

  • You’ll have FEWER day-to-day IT Problems
  • We can spend MORE of our time focusing on introducing clever technology solutions to aid your activities and help you meet your long-term goals.
  • When you need technical support, we’ll be able to provide you with an INSTANT service.

IT Freedom™ is a Fully Managed IT Support Service that drives growth and releases essential funds.

Our Fully Managed IT Support Service ‘IT Freedom’ releases essential funds for Charities and Nonprofit Organisations by reducing their IT Services costs by 50%.

A Fair usage policy equals lower support costs.

  1. The cost for Fully Managed IT Support is calculated by the number of support hours that your Charity requires every month
  2. You’ll experience fewer IT problems in the workplace because of our highly pro-active client onboarding process – which also means you’ll require less IT Support
  3. Because you’ll need less technical support, your IT Support costs will be reduced by 50% PER MONTH. This saving can be invested straight back into your Charity
  4. MOST Important – your IT Systems will be fully optimised and you’ll experience LESS downtime in the workplace
ITFreedom - Unlimited IT Support for Local Businesses

Here’s a breakdown of our Fully Managed IT Service plans…

We provide two different IT Support service packages. IT Complete is for Charities that require Unlimited Technical Support and IT Freedom is for Charities that require minimal technical Support. Both services are available for an affordable fixed monthly fee.

Hover over each service element to find out more…

Service Breakdown

No. of Technical Support hours per month

 Unlimited Fair usage

Up to 50% reduction in IT Support costs

INSTANT remote IT Support from 7:00am – 7:00pm

Scheduled Onsite Field Technician Support

IT Infrastructure audit and optimisation on DAY ONE

FULL IT device and Infrastructure Management

1 hour onsite Business Critical Support

Full access to our range of Cloud and Technology Solutions

Supplier Management (Internet, Telephony etc.)

24/7/365 Network Monitoring

Optional 24/7/365 IT Support services

A dedicated Customer Success Manager

3rd party application support

Optional 24/7/365 IT Support services

5-year IT Strategy roadmap

Choose a contract length that’s right for your Charity and receive a discount.

  • 3
    months (rolling)
  • 12
    months
  • 24
    months

We will help your Charity to achieve its short to long-term goals with an IT Strategy Roadmap.

We’ll create a bespoke IT Strategy Roadmap that defines specifically how technology will support your Charities strategy, solve your challenges and drive your fundraising efforts the next five years.

Creating an IT Strategy Roadmap is essential for keeping your ongoing IT investment in line with achieving your Charities goals. The primary functions of an IT Strategy Roadmap will help you to:

  • Understand what technology is required to support your Charities activities and fundraising strategies
  • Facilitate IT investment discussions with your leadership teams for the upcoming financial year
  • Improve planning for future IT projects and resources
IT Solutions Strategy Roadmap

We’ll manage the transition from your old IT Company.

Your assigned Client Success Manager will oversee the full-service transition from your previous IT incumbent, leaving you to focus on fundraising activities.

Five GREAT reasons to choose us…

  1. We’ll be the ONE point of contact for ALL your IT Needs
  2. Our team has over 40 years’ collective experience, providing day-to-day support and consultancy to local Charities and non-profit Organisations
  3. We are a Microsoft Certified Partner. We also have many other certifications and accreditations
  4. We are local. We provide IT Support to Charities across London and the surrounding Counties
  5. We have extensive knowledge and experience of the latest technologies and Cloud solutions

Some of our many Accreditations and Partners…

Microsoft Partner in London Apple Mac Support London 3cx Partner London FSB Partner London eset partner London

Take the first step towards reducing your operational costs and maximising your fundraising efforts with a superior Fully Managed IT Support service.

Call 020 3963 5533 and speak directly to a member of our IT Consultancy team about your IT Services requirements TODAY.

Alternatively, provide us with more information about your IT Services requirements in the online contact form below and we’ll reply to you soon.

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